feat: 工单系统优化 - 改为列表形式，添加排序、状态修改、图片粘贴拖拽等功能

src/api/ticket.js

@@ -5,8 +5,13 @@ import request from "@/utils/request.js";
  * @returns {Promise}
  */
 
-export function getTickerList(count, page, status) {
+export function getTickerList(count, page, status, orderBy, order) {
-  return request.get('/api/v1/admin/work_order/list', { count, page, status })
+  const params = { count, page }
+  if (status !== undefined && status !== '') params.status = status
+  if (orderBy) params.orderBy = orderBy
+  if (order) params.order = order
+  console.log('工单列表请求参数:', params) // 调试日志
+  return request.get('/api/v1/admin/work_order/list', params)
 }
 
 // 待处理

src/views/product/ProductList.vue

@@ -678,7 +678,10 @@ const paramValueForm = reactive({
   attr_id: undefined,
   attr_name: '',
   attr_value: '',
-  attr_price: 0
+  attr_price: 0,
+  index: 0,
+  attr_range: 0,
+  range_type: 'equal'
 })
 
 const paramValueRules = {
@@ -825,7 +828,10 @@ const handleAddParamValue = () => {
     attr_id: undefined,
     attr_name: '',
     attr_value: '',
-    attr_price: 0
+    attr_price: 0,
+    index: 0,
+    attr_range: 0,
+    range_type: 'equal'
   })
   paramValueFormRef.value?.resetFields()
 }
@@ -838,7 +844,10 @@ const handleEditParamValue = (row) => {
     attr_id: row.id,
     attr_name: row.name,
     attr_value: row.value,
-    attr_price: row.price / 100
+    attr_price: row.price / 100,
+    index: row.index || 0,
+    attr_range: row.attr_range || 0,
+    range_type: row.range_type || 'equal'
   })
 }
 
@@ -872,7 +881,10 @@ const submitParamValueForm = () => {
           arg_id: Number(currentParam.value.id),
           attr_name: paramValueForm.attr_name,
           attr_value: paramValueForm.attr_value,
-          attr_price: paramValueForm.attr_price
+          attr_price: paramValueForm.attr_price,
+          index: Number(paramValueForm.index),
+          attr_range: Number(paramValueForm.attr_range),
+          range_type: paramValueForm.range_type
         }
         if (paramValueFormType.value === 'edit') {
           submitData.attr_id = paramValueForm.attr_id

src/views/ticket/TicketDetail.vue

@@ -56,9 +56,17 @@
       </div>
       <div class="header-right" v-if="ticketInfo">
         <span class="ticket-id">工单号: {{ ticketInfo.id }}</span>
-        <el-tag :type="getStatusType(ticketInfo.status)" size="small">
+        <el-select 
-          {{ getStatusText(ticketInfo.status) }}
+          v-model="ticketInfo.status" 
-        </el-tag>
+          size="small" 
+          style="width: 120px"
+          @change="handleStatusChange"
+        >
+          <el-option label="待处理" value="pending" />
+          <el-option label="处理中" value="processing" />
+          <el-option label="已回复" value="replied" />
+          <el-option label="已完成" value="completed" />
+        </el-select>
         <el-button
           v-if="ticketInfo.status !== 'completed'"
           type="success"
@@ -124,13 +132,21 @@
       </div>
 
       <!-- 输入框 -->
-      <div class="input-area">
+      <div 
+        class="input-area"
+        @drop.prevent="handleDrop"
+        @dragover.prevent="handleDragOver"
+        @dragleave.prevent="handleDragLeave"
+        :class="{ 'drag-over': isDragOver }"
+      >
         <el-input
+          ref="textareaRef"
           v-model="messageInput"
           type="textarea"
           :rows="3"
-          placeholder="请输入回复内容..."
+          placeholder="请输入回复内容（支持粘贴图片和拖拽图片）..."
           @keyup.ctrl.enter="sendMessage"
+          @paste="handlePaste"
         />
         <div class="input-actions">
           <div class="left-actions">
@@ -174,7 +190,7 @@
 import { ref, onMounted, nextTick, onBeforeUnmount, watch } from 'vue'
 import { useRoute, useRouter } from 'vue-router'
 import { ElMessage, ElMessageBox } from 'element-plus'
-import { getTicketDetail, replyTicket, closeTicket } from '@/api/ticket'
+import { getTicketDetail, replyTicket, closeTicket, updateTicketInfo } from '@/api/ticket'
 import { getUserInfo } from '@/api/admin/user'
 import { uploadFile } from '@/api/admin/file'
 import { useUserStore } from '@/store/userStore'
@@ -200,6 +216,8 @@ const messageInput = ref('')
 const selectedImages = ref([])
 const selectedFiles = ref([]) // 存储原始文件对象
 const messagesContainer = ref(null)
+const textareaRef = ref(null)
+const isDragOver = ref(false)
 
 // 图片查看
 const imageViewerVisible = ref(false)
@@ -283,7 +301,7 @@ const fetchTicketDetail = async (showLoading = true) => {
     if (res.code === 200) {
       const detail = res.data
       ticketInfo.value = {
-        id: detail.work_id,
+        id: detail.id,
         title: detail.name,
         username: detail.user?.userName || `用户${detail.user?.userId || 'Unknown'}`,
         userId: detail.user?.userId,
@@ -432,6 +450,38 @@ const sendMessage = async () => {
   }
 }
 
+// 修改工单状态
+const handleStatusChange = async (newStatus) => {
+  const statusMap = {
+    'pending': 0,
+    'processing': 1,
+    'replied': 2,
+    'completed': 3
+  }
+  
+  const oldStatus = ticketInfo.value.status
+  
+  try {
+    const formData = new FormData()
+    formData.append('work_id', route.query.id)
+    formData.append('Status', statusMap[newStatus])
+    
+    const res = await updateTicketInfo(formData)
+    
+    if (res.code === 200) {
+      ElMessage.success('工单状态已更新')
+      ticketInfo.value.status = newStatus
+    } else {
+      ElMessage.error(res.message || '更新失败')
+      ticketInfo.value.status = oldStatus // 恢复原状态
+    }
+  } catch (error) {
+    console.error('更新工单状态出错:', error)
+    ElMessage.error('网络错误，请稍后重试')
+    ticketInfo.value.status = oldStatus // 恢复原状态
+  }
+}
+
 // 结束工单
 const handleComplete = () => {
   ElMessageBox.confirm('确定要结束此工单吗？结束后将无法继续回复。', '确认操作', {
@@ -456,14 +506,81 @@ const handleComplete = () => {
 // 图片处理
 const handleFileChange = (file) => {
   if (!file) return
+  addImageFile(file.raw)
+}
+
+// 添加图片文件（统一处理函数）
+const addImageFile = (file) => {
+  // 验证文件类型
+  if (!file.type.startsWith('image/')) {
+    ElMessage.warning('只支持图片格式')
+    return
+  }
+  
+  // 验证文件大小（限制10MB）
+  if (file.size > 10 * 1024 * 1024) {
+    ElMessage.warning('图片大小不能超过10MB')
+    return
+  }
   
   // 保存原始文件对象用于上传
-  selectedFiles.value.push(file.raw)
+  selectedFiles.value.push(file)
   
   // 读取文件用于预览
   const reader = new FileReader()
   reader.onload = (e) => selectedImages.value.push(e.target.result)
-  reader.readAsDataURL(file.raw)
+  reader.readAsDataURL(file)
+}
+
+// 处理粘贴事件
+const handlePaste = (e) => {
+  const items = e.clipboardData?.items
+  if (!items) return
+  
+  for (let i = 0; i < items.length; i++) {
+    const item = items[i]
+    if (item.type.indexOf('image') !== -1) {
+      e.preventDefault()
+      const file = item.getAsFile()
+      if (file) {
+        addImageFile(file)
+        ElMessage.success('图片已添加')
+      }
+    }
+  }
+}
+
+// 处理拖拽进入
+const handleDragOver = (e) => {
+  isDragOver.value = true
+}
+
+// 处理拖拽离开
+const handleDragLeave = (e) => {
+  isDragOver.value = false
+}
+
+// 处理文件拖放
+const handleDrop = (e) => {
+  isDragOver.value = false
+  
+  const files = e.dataTransfer?.files
+  if (!files || files.length === 0) return
+  
+  let addedCount = 0
+  for (let i = 0; i < files.length; i++) {
+    const file = files[i]
+    if (file.type.startsWith('image/')) {
+      addImageFile(file)
+      addedCount++
+    }
+  }
+  
+  if (addedCount > 0) {
+    ElMessage.success(`已添加 ${addedCount} 张图片`)
+  } else {
+    ElMessage.warning('未找到图片文件')
+  }
 }
 
 const removeImage = (index) => {
@@ -606,10 +723,24 @@ watch(
 onMounted(() => {
   fetchTicketDetail()
   startAutoRefresh()
+  
+  // 绑定粘贴事件到原生 textarea
+  nextTick(() => {
+    const textarea = textareaRef.value?.$el?.querySelector('textarea')
+    if (textarea) {
+      textarea.addEventListener('paste', handlePaste)
+    }
+  })
 })
 
 onBeforeUnmount(() => {
   stopAutoRefresh()
+  
+  // 移除粘贴事件监听
+  const textarea = textareaRef.value?.$el?.querySelector('textarea')
+  if (textarea) {
+    textarea.removeEventListener('paste', handlePaste)
+  }
 })
 </script>
 
@@ -645,7 +776,10 @@ onBeforeUnmount(() => {
 
 .ticket-id {
   font-weight: 500;
-  color: #606266;
+  color: #303133;
+  font-size: 14px;
+  white-space: nowrap;
+  flex-shrink: 0;
 }
 
 .user-info {
@@ -849,6 +983,28 @@ onBeforeUnmount(() => {
   display: flex;
   flex-direction: column;
   gap: 12px;
+  position: relative;
+  transition: all 0.3s;
+}
+
+.input-area.drag-over {
+  background: #f0f9ff;
+  border: 2px dashed #409eff;
+  border-radius: 4px;
+  padding: 8px;
+}
+
+.input-area.drag-over::before {
+  content: '释放以添加图片';
+  position: absolute;
+  top: 50%;
+  left: 50%;
+  transform: translate(-50%, -50%);
+  color: #409eff;
+  font-size: 14px;
+  font-weight: 500;
+  pointer-events: none;
+  z-index: 1;
 }
 
 .input-actions {

src/views/ticket/TicketList.vue

@@ -3,9 +3,6 @@
     <!-- 顶部工具栏 -->
     <div class="toolbar">
       <div class="status-tabs">
-        <div class="tab-item" :class="{ active: activeStatus === '' }" @click="filterByStatus('')">
-          全部 <span class="count">{{ stats.total }}</span>
-        </div>
         <div class="tab-item pending" :class="{ active: activeStatus === 'pending' }" @click="filterByStatus('pending')">
           待处理 <span class="count">{{ stats.pending }}</span>
         </div>
@@ -18,8 +15,22 @@
         <div class="tab-item completed" :class="{ active: activeStatus === 'completed' }" @click="filterByStatus('completed')">
           已完成 <span class="count">{{ stats.completed }}</span>
         </div>
+        <div class="tab-item" :class="{ active: activeStatus === '' }" @click="filterByStatus('')">
+          全部 <span class="count">{{ stats.total }}</span>
+        </div>
       </div>
       <div class="toolbar-right">
+        <el-select v-model="sortBy" placeholder="排序方式" clearable style="width: 140px" @change="handleSortChange">
+          <el-option label="不排序" value="" />
+          <el-option label="创建时间" value="created_at" />
+          <el-option label="更新时间" value="updated_at" />
+          <el-option label="工单号" value="id" />
+        </el-select>
+        <el-select v-model="sortOrder" placeholder="排序顺序" clearable style="width: 100px" @change="handleSortChange">
+          <el-option label="默认" value="" />
+          <el-option label="降序" value="desc" />
+          <el-option label="升序" value="asc" />
+        </el-select>
         <el-input
           v-model="searchKeyword"
           placeholder="搜索工单号、标题、用户名"
@@ -92,7 +103,7 @@
 </template>
 
 <script setup>
-import { ref, reactive, computed, onMounted } from 'vue'
+import { ref, reactive, computed, onMounted, onActivated } from 'vue'
 import { useRouter } from 'vue-router'
 import { ElMessage, ElMessageBox } from 'element-plus'
 import {
@@ -112,7 +123,11 @@ const isLoading = ref(false)
 // 工单数据
 const ticketList = ref([])
 const searchKeyword = ref('')
-const activeStatus = ref('')
+const activeStatus = ref('pending') // 默认选中"待处理"
+
+// 排序
+const sortBy = ref('') // 默认不排序
+const sortOrder = ref('') // 默认不选择排序顺序
 
 // 统计数据
 const stats = reactive({
@@ -125,6 +140,8 @@ const stats = reactive({
 
 
 
+
+
 // 状态转换
 const convertStatusToString = (status) => {
   const statusMap = { 0: 'pending', 1: 'processing', 2: 'replied', 3: 'completed' }
@@ -151,7 +168,14 @@ const fetchTicketList = async () => {
       statusParam = statusMap[activeStatus.value] || ''
     }
 
-    const res = await getTickerList(pageSize.value, currentPage.value, statusParam)
+    console.log('调用getTickerList，排序参数:', { sortBy: sortBy.value, sortOrder: sortOrder.value })
+    const res = await getTickerList(
+      pageSize.value, 
+      currentPage.value, 
+      statusParam,
+      sortBy.value,
+      sortOrder.value
+    )
 
     if (res.code === 200) {
       ticketList.value = (res.data.data || []).map(item => ({
@@ -212,6 +236,12 @@ const filterByStatus = (status) => {
   fetchTicketList()
 }
 
+// 排序变化处理
+const handleSortChange = () => {
+  currentPage.value = 1
+  fetchTicketList()
+}
+
 // 搜索处理
 const handleSearch = () => {}
 
@@ -261,10 +291,21 @@ const handleComplete = (ticket) => {
   }).catch(() => {})
 }
 
+let isFirstLoad = true
+
 onMounted(() => {
   fetchTicketList()
   fetchStats()
 })
+
+// 当页面被激活时（从详情页返回时）
+onActivated(() => {
+  // 跳过首次加载，只在从其他页面返回时刷新
+  if (!isFirstLoad) {
+    refreshList()
+  }
+  isFirstLoad = false
+})
 </script>
 
 <style scoped>